0208 059 9467
Mark O’Connell

Mark O’Connell

People Director

07771 921 541

mark.oconnell@peoplepuzzles.co.uk

Mark has over 20 years experience, focused on managing, developing and leading teams that can deliver an organisation’s vision.

Summary

Mark’s expertise is in leading change and business transformations, helping people succeed on the journey, or look positively and constructively for alternative options. Acting as a trusted advisor to clients who are transforming their organisations, Mark provides extensive business, HR expertise, coaching and practical advice in dealing with the real issues affecting people and how they perform in organisations.

Mark has worked  with small and large clients and operates across Transport, Financial Services, Media and Retail. Companies Mark has worked for include: Eurotunnel, Old Mutual, BBC Television, John Lewis, Imtech Traffic and Infra.  Mark’s natural style is open, practical and objective and clients always appreciate that Mark delivers exceptional results. Mark has a deep understanding of the challenges faced by owners and leaders and has a challenging approach to enabling and sustaining high levels of performance in organisations, teams and individuals.

Recent project deliverables include:
– Coaching support to senior team in managing employee relations’ engagement within a union environment to deliver a de-layered organisation with a revised career pathway for its staff.
-Established new performance & reward management systems to refocus teams to meet new revenue and profit objectives.
– Delivered a “brilliant basics” cultural change programme that improved staff attitude to routine tasks that enabled first class service delivery that enabled business challenge and partnering activities.

He is a fellow of the CIPD and has studied at the CIPD psychology of change, leadership and organisational effectiveness.

What Others Say About Mark

  • "Mark is a brilliant Coach and first class HR specialist. He has real depth and breadth of knowledge and experience and is extremely generous in sharing this. He cares about his clients and is passionate about his work. I am eternally indebted to him for his support and guidance. Incredibly structured in his methodology yet creative and flexible in working with you to find the right solutions.” Pauline Garnett

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