One of our People Directors, Gill Watcham, explains how best you should manage mood hoovers within your business.
Gill: In some organisations you certainly get people who either elevate the mood or depress it. Usually these can be people who are a little bit disaffected with whats going on and they affect all of the people around them. So values and behaviour frameworks are a great way of establishing the kind of behaviours you want in your organisation,and what its like to work here.
Then you can use these really well with people to say, actually you do this and that very well but were looking for some improvements in these areas. It really helps you to pinpoint the behaviours you require in the organisation and address those behaviours that are fairly negative.
Gill Watcham, People Director