what is a puzzle project?
A typical People Puzzles project may go something like this. Firstly we’ll spend some time in your company, getting our HR heads round who works with you, what they do and what they’re responsible for, and what shape your business is in. Yes that’s the fact-finding bit, and it may include a science bit. We often use working strength assessments or survey them to find out more about what is working really well and what is frustrating.
Getting it done
Then we’ll move swiftly on to the nitty gritty stage. Here we’ll focus on whatever is causing the headache. One aspect of this might be about the roles and responsibilities of the team, and what this means for the delegation and division of separate tasks. This might also include focusing on some under-exploited strengths of existing people, or in devising new job descriptions and filing these with top-notch candidates.
After thoroughly looking at your situation, and thinking through the way to fix things, we’ll arrive at stage three. This all about ensuring your Company objectives are being met right through the business. We’ll send you a clear outline of our plan, and this will usually combine both time on and off site. Our proposal document will be the blueprint for your people management success. Extra time onsite can always be added if needed, and we’re always on the end of the phone or email.
Seeing the results
We carry out the work on site and from our offices, and we’ll keep you posted with regular reports and updates. You’ll also have a clear idea as to what factors will show your people problem has been solved – ie the key performance indicators.
This might be specifically that a manager starts to tackle the poor performance and conduct of their staff, and productivity improves. It could be the production of a new staff handbook for clarity around terms and conditions of employment. Or even a noticeable shift in company culture, with staff taking responsibility and being proactive.